DPD Poland and Żabka’s new courier service network in Poland
| Żabka network of grocery stores is expanding its offer of ‘Convenience Services’ and entered into co-operation with DPD Poland. This will enable the customers to send, receive and return shipments sent via DPD in all Żabka outlets (over 9,100). |
| The service will be implemented by the technology partner Pointpack S.A. According to Żabka analyses, over 5 million Poles would be interested in collecting or sending their parcels in its network stores. Thanks to the expansion of the existing group of courier companies cooperating with Żabka, the network will be able to significantly increase the availability and range of this service and the number of processed shipments. Customers who value their time will appreciate the convenience, flexibility and quick collection or drop-off process – available from 6.00 a.m. and 11.00 p.m. ‘The popularity of collection or dispatch services is constantly growing. Year to year, we record a several dozen percent increase in the number of processed parcels. We believe that co-operation with DPD Polska, one of the largest courier networks in the country, will further improve these results. Thanks to this solution, we can better respond to requirements of our customers, who will be able to conveniently collect or send their parcels on their way home or to work. We are working together on the development of the service. We want it to be even faster, more convenient and widely available to our customers’ said Przemysław Tomaszewski, Sales and Service Development Director, Żabka Polska. Technical support services The new service will be launched and new Żabka network courier will be implemented by Pointpack S.A., the technology and operations partner of retail and courier networks. “The Pointpack platform has already processed over 50 million shipments. We are constantly developing technologies and services to support sender/recipient processes for courier companies and retail networks. IT security and the quality of our activities are supported by a team of over 100 experts. Many years of experience as well as Pointpack specialisation allows our business partners to better use their own resources and competences to improve customer experience and reach out to more people. We are pleased that thanks to many years of effective cooperation with partners such as Żabka and DPD, we can support convenient processing of customer shipments in their favourite local shop” says Jacek Dąbrowski, Project and Development Manager for courier services. |
Original article HERE
Image: dpdhl.com